Help center

Short fixes for common problems. Can't find yours? Write to support@bmedigitall.com.

• The phone won't connect: make the Windows network "Private"Windows blocks phones from connecting to the computer when the network is "Public".
• Office printer: install it in Windows for A4Office printers (Kyocera, HP, Canon…) print A4 through Windows, not the small receipt.
• Fix the network printer's address in the routerSo the printer address does not change after the router restarts.
• "Windows protected your PC" or a browser warningWhy a warning appears when downloading or installing, and how to continue.
• Uninstalling the program and its data on WindowsUninstalling keeps the shop data on purpose. Here is how to delete everything.
• Entering the activation codeActivation types, where to enter the code, and what the error messages mean.

Privacy and account

• Privacy policy
• Terms of use
• Delete your BME POS cloud account